At AutoPartsUKLimited.com, we prioritize the privacy and protection of our customers’ personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect several types of information to ensure the best possible experience for our customers. The data we collect includes:
- Personal Information: This includes your name, email address, phone number, billing/shipping address, and payment information when you make a purchase or create an account on our website.
- Transaction Information: Records of your purchases, returns, and exchanges.
- Technical Information: Information such as your IP address, browser type, device type, operating system, and browsing history through the use of cookies and similar tracking technologies.
- Customer Support Information: Details you provide when you contact our customer support team, including queries, feedback, or complaints.
2. How We Use Your Information
AutoPartsUKLimited.com uses your personal data to provide and enhance our services, including but not limited to:
- Processing Orders: To fulfill your purchase orders, manage your account, process payments, and arrange for deliveries.
- Communication: To send order confirmations, updates, promotional emails, and newsletters. You may opt out of marketing communications at any time.
- Customer Service: To respond to your inquiries, assist with returns, and improve customer support services.
- Website Improvement: To understand how customers use our website, improve the site’s functionality, and optimize your user experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your interaction with our website. This helps us improve your browsing experience, remember your preferences, and show you relevant offers.
- Necessary Cookies: These are essential for the website’s operation and allow you to navigate our services.
- Performance Cookies: These help us understand how visitors interact with the website and allow us to improve it over time.
- Marketing Cookies: These are used to show you advertisements that may be relevant to your interests.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the website’s functionality.
4. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing orders, handling deliveries, or providing customer support. These providers are contractually obligated to protect your information.
- Legal Obligations: We may disclose your personal data if required by law or in response to valid legal requests, such as a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, and restricted access to personal data.
However, please note that no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.
- Right to Restriction: You can ask us to limit the processing of your data in certain circumstances.
- Right to Data Portability: You may request the transfer of your data to another service provider.
- Right to Object: You can object to the processing of your data for marketing purposes or under certain legal bases.
To exercise any of these rights, please contact us at info@autopartsuklimited.com. We will respond to your request within the legally required timeframe.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently gathered data from a child, we will delete it immediately.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
AutoPartsUKLimited.com
4 Harmans Cross, Broughton, Milton Keynes, England, MK10 7BL
Email: info@autopartsuklimited.com